Shopping Bag

Help

Parents Have Questions. We Have Answers.

FAQs

Getting Started

  • Why Bobbie?
  • What’s the best way to introduce Bobbie and what can I expect after switching?
  • How long does a can of Bobbie last?
  • How much Bobbie should I order?
  • Can I use my Baby Brezza to prepare Bobbie?
  • Is it normal for Bobbie to foam after shaking?
  • Does Bobbie cause gas or constipation? What about spit-up?
  • Can I recycle the packaging materials?

Shipping and Returns

  • When will my Bobbie arrive?
  • Do you offer expedited shipping?
  • What’s your return policy? Will I be refunded if Bobbie doesn’t work for my baby?
  • Where does Bobbie ship?
  • Can I make changes to my order before it ships?
  • How do I check my order status?
  • My order was marked as delivered, but I can’t find it. Help!

Subscriptions

  • Why should I subscribe to Bobbie?
  • How often will Bobbie be delivered?
  • How can I edit my subscription?
  • How can I snooze or cancel my subscription?
  • What if I run out before my next delivery? Can I expedite my subscription order?

Preparation and Safety

  • How do I prepare a bottle of Bobbie?
  • What kind of water can I use to prepare Bobbie?
  • How do I keep Bobbie fresh? What is the shelf life?
  • Can I add breast milk to Bobbie?
  • I lost my scoop, help!
  • Does Bobbie meet FDA requirements?

Nutrition and Ingredients

  • What’s in Bobbie and where are the ingredients sourced?
  • Where does Bobbie’s milk come from, and what does pasture raised mean?
  • What makes up Bobbie’s organic fat blend?
  • How should my Bobbie smell?
  • Does Bobbie use sugar in their recipe, and what’s the hype about lactose?
  • Is Bobbie tested for heavy metals?
  • What is Bobbie’s whey to casein ratio?
  • Does Bobbie include prebiotics and probiotics?

Suitability and Benefits

  • Is Bobbie right for my baby?
  • Is Bobbie vegetarian?
  • What is the nutritional difference between breast milk and formula?

About Bobbie

  • Is Bobbie available in stores?
  • Who’s behind Bobbie?
  • Where is Bobbie made?
  • How do I contact Bobbie?
  • Do you offer a discount to moms who have undergone a mastectomy?

Still Searching for An Answer?

Get In Touch