FAQ

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How long must I wait for my order?

Posted by Aoife Anderson on

Your first order will typically arrive one to three business days after your purchase date, depending on where you live in California. Orders placed by 12pm will ship same day. After that, your Bobbie will be shipped every four weeks.

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Where can I buy Bobbie?

Posted by Aoife Anderson on

Right now, Bobbie is only available for purchase in the San Francisco Bay Area through our website. We will be available nationally later this year. We’re also open to chatting about retail opportunities. If you’re interested in partnering with us, drop us a note at info@hibobbie.com.

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Can I make a one-time purchase of Bobbie?

Posted by Aoife Anderson on

Yes, you don’t need to subscribe to buy Bobbie, but it’s worth noting a subscription comes with savings.

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How often will I receive my delivery?

Posted by Aoife Anderson on

Once you subscribe, you’ll receive your chosen bundle every four weeks. If you need an emergency delivery, please reach out at info@hibobbie.com. Although we cannot guarantee faster delivery, we will do our best to get you the same or next-day delivery. There may be an additional charge for this service.

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How long does a box last?

Posted by Aoife Anderson on

This all depends on how much your toddler consumes. For our recommendation on how much to order, see the table in an answer above. Each box is also printed with an expiry date that is typically up to 18 months after production.

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